Refund Policy
All sales are final. Shadowmoth does not offer refunds after purchase.
What this covers
Every payment is non-refundable once it has been made, including:
- the first payment and every monthly renewal;
- partial months and any unused time after you cancel;
- crypto payments;
- any warning, restriction, suspension, ban or termination of your Snapchat account;
- changes to Snapchat that stop the Software or a feature from working;
- a change of mind, or forgetting to cancel before a renewal.
Cancelling
You can cancel anytime on the Manage subscription page. Cancelling stops all future charges. Your key keeps working until the end of the period you have already paid for.
Your legal rights
This policy does not remove any refund right that the law where you live gives you and that cannot be waived by agreement.
Questions
Write to support@shadowmoth.com from the email you paid with and include your transaction ID.